Last updated: March, 2026
Mechman Solution (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, shop pages, enquiry forms, training/service requests, and related communications.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website and services, including software sales, training, post processor services, support, and product enquiries.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Mechman Solution
256/50, Makarpura GIDC,
Vadodara, Gujarat – 390010, India
Phone: +91 99137 89065
Email: mechmansolution@gmail.com
Mechman Solution provides CAD/CAM/CAE software solutions, Autodesk software sales, training services, post processor solutions, technical support, and related engineering/manufacturing services.
2. Information We Collect
We may collect the following categories of information:
a) Personal Information You Provide
When you contact us, request a quote, enquire about software, register for training, seek support, or interact with our shop or forms, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Billing or business address
- Product or service requirements
- Payment-related details necessary for order processing
- Any other information you choose to provide in messages or enquiry forms
b) Order and Transaction Information
If you enquire about or purchase software or related services through our website/shop, we may collect:
- Product selection details
- Licence type or service request details
- Order value
- Billing information
- Transaction status
- Purchase history
c) Technical and Usage Information
When you browse our website, we may automatically collect certain information such as:
- IP address
- Browser type
- Device type
- Operating system
- Referral pages
- Pages visited
- Date and time of visit
- Time spent on pages
- Basic website interaction data
d) Cookies and Similar Technologies
We may use cookies or similar technologies to improve website functionality, remember preferences, understand visitor behaviour, and support security and analytics.
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to your enquiries and requests
- To provide software sales, support, training, and post processor services
- To process product enquiries, orders, and service requests
- To communicate regarding licences, renewals, updates, demos, support, and fulfilment
- To improve our website, products, and customer experience
- To maintain internal records and business administration
- To send important service-related communications
- To comply with legal, tax, accounting, and regulatory obligations
- To prevent fraud, misuse, unauthorized access, or other unlawful activity
- To send promotional or marketing communications, where permitted by law
4. Legal Basis for Processing
Where applicable, we process your personal information on one or more of the following grounds:
- Your consent
- Performance of a contract or pre-contractual request
- Compliance with legal obligations
- Our legitimate business interests, such as customer support, service improvement, and website security
5. Sharing of Information
We do not sell your personal information.
We may share your information only where necessary with:
- Service providers assisting with website hosting, maintenance, analytics, CRM, communication, or payment support
- Software vendors, distributors, or licensing partners where required to fulfil software-related requests
- Professional advisors such as accountants, legal advisors, or auditors
- Government authorities, regulators, or law enforcement when required by law
- Successors in the event of a merger, acquisition, restructuring, or business transfer
All such sharing is limited to what is reasonably necessary for the intended purpose.
6. Payments and Transactions
If payments are processed through third-party gateways, banks, or payment processors, your payment information may be collected and processed by those providers in accordance with their own privacy and security policies. Mechman Solution does not store full card or banking credentials unless specifically required and lawfully permitted for transaction handling.
7. Cookies Policy
Our website may use cookies to:
- Ensure proper website functionality
- Improve user experience
- Understand website traffic and performance
- Remember preferences
- Support enquiry or shopping-related features
You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
8. Data Retention
We retain personal information only for as long as necessary for:
- Enquiry handling
- Customer relationship management
- Order fulfilment
- Support and warranty purposes
- Legal, accounting, or tax compliance
- Internal business recordkeeping
Once information is no longer required, we take reasonable steps to securely delete or anonymize it.
9. Data Security
We use reasonable technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet-based transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your data, where applicable
To exercise any of these rights, please contact us using the details provided below.
11. Third-Party Links and Platforms
Our website may contain links to third-party websites or platforms, including social media or external service providers. We are not responsible for the privacy practices, content, or policies of those third parties. You should review their privacy policies before sharing any information with them.
12. Children’s Privacy
Our website and services are intended for business, professional, and general users, and are not directed toward children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take steps to delete it.
13. International Data Transfers
If your information is processed or stored through third-party service providers located outside your state or country, it may be transferred to and processed in other jurisdictions. In such cases, we take reasonable steps to ensure appropriate protection of your information.
14. Marketing Communications
We may send you updates about our products, software offerings, training, support services, or business announcements where lawful and relevant. You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated version will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
Mechman Solution
256/50, Makarpura GIDC, Vadodara, Gujarat – 390010, India
Phone: +91 99137 89065
Email: mechmansolution@gmail.com